TMA Education Policies

Registration for a TMA course constitutes acceptance of all policies and waiver of liability. If you have questions, please contact TMA at info@troutmuseum.org.

Absences and Cancellations

  • Inclement Weather and Emergency Cancellations

    • In the event that TMA must cancel a program or event due to poor weather conditions or emergency, a notification will be sent via email.
    • During the school year, TMA follows Appleton Area School District’s decisions to close when the weather is bad.
    • During the summer months, canceling due to weather or emergency will be made at the discretion of the TMA Education Manager.
  • Low Enrollment Cancellations

    • Class cancellations will be made within three business days of the start of the class if the minimum number of students is not met. Students and parents will be notified of the cancellation by email and refunded the full class fee.
  • Art Educator Absence Cancellations

    • If an Art Educator must be absent, the TMA Education Manager will search for a reasonable substitute before canceling any scheduled programs.
    • Students and parents will be contacted by email if a class session is canceled.
    • Classes canceled by TMA due to an inability to find a substitute will be rescheduled based on studio and Art Educator availability. The TMA Education Manager will notify all students within 7 business days with the rescheduled date(s) or provide an option and instructions for a refund.
  • Student Absence or Cancellation


    • Students should notify TMA at (920)733-4089 or email info@troutmuseumart.org if they will be absent from a scheduled class.
    • Refunds: Students must cancel their registration at least 14 business days before the program’s start date to be eligible for a full refund. No full or partial refunds will be issued for cancellations made after the 14-day window prior to the program start date.
    • Transfers: Within the 14-day period before the program start date, participants have the option to transfer their registration to a different class. Transfer requests cannot be accommodated after the original class’s start date.

Registration

  • Tuition is required at the time of registration to reserve a seat.
  • Online payments may be made by major credit card. In-person payments may be made in the TMA Store by major credit card, check, or cash.
  • Those needing assistance with online registration should call TMA at (920) 733-4089.
  • TMA members receive a 10% discount on classes. Non-members may become members before or at the time of registration to take advantage of the discount. No reimbursements will be made for those becoming members after registering for a class.

Buildings and Grounds

  • Firearms, illegal, drugs, and smoking are not prohibited on TMA property at any time.
  • Alcohol service and consumption is limited to official events and is subject to terms set forth in rental agreements.
  • TMA does not have access to private parking. Metered parking spaces are available near the museum on College Avenue and in Soldier’s Square. Long-term parking is available in the Red or Soldier’s Square Parking Ramps; rates apply.

Supplies and Equipment

  • All supplies are included in the price of the class unless otherwise indicated in class description.
  • The art studios are a shared space used by dozens of people every week. Art Educators and students must be respectful of each other’s property and not use supplies labeled for another program.
  • TMA is not responsible for lost or stolen items.

Instructional Spaces

  • Classes are held in the art studios on the fifth floor, unless otherwise indicated or notified. Some classes may also hold sessions in the TMA galleries, Houdini Plaza, Jones Park, or a walking field trip to the greater Downtown Appleton area if indicated.

Safety

  • All Art Educators, volunteers, and TMA staff are required to complete a background check.
  • Adults may not participate in children’s educational programs unless specifically noted as acceptable in the program description.
  • Parents or guardians must pick up their children within 15 minutes after the class is scheduled to end. Parents or guardians who are late more than three times will result in the student being removed from the class without a refund.

Food & Accommodations

  • Food and beverages are allowed in the studios. Approved snacks and bottled water are provided by TMA.
  • Art Educators and students must notify the TMA Education Manager of food allergies and/or intentions to bring food into the space for a minimum of one week before the scheduled class session.
  • If a student under the age of 18 must take medication during class time, please notify the TMA Education Manager. Art Educators will not administer medication without a Permission to Administer Medications form on file. Medications must be accompanied by the original physician’s prescription and clearly written instructions.
  • If a student has special needs or needs special accommodations, notify the TMA Education Manager for assistance.

Waiver of Liability.
Waiver of Liability is for all activities involved with our classes. Students are voluntarily participating in classes and release from all liability and promise not to sue the Fox Cities Building for the Arts / the Trout Museum of Art and its employees, directors, volunteers, and agents from any and all claims resulting in any physical or psychological injury, illness, damages, or economic or emotional loss students may suffer because of participation in the classes including travel to, from, and during the class. If the participating student is under 18, their legal guardian is required to consent to these terms for the participating student.

Registration for a course constitutes acceptance of this waiver of liability and all policies.